Postillion Hotels is a Dutch hotel chain with seven establishments in the Netherlands, including Amsterdam, Rotterdam and Utrecht. Postillion primarily focuses on the international MICE market. With their Meet Work Stay concept, the hotel chain meets all the needs of today’s business traveler or delegate. ‘Meet-Work-Stay’ is a total concept in which meeting, working and staying are an integrated formula.
In the business operations of Postillion Hotels, innovation and exploration of new opportunities in the market is an important point of focus. For instance, Postillion is the first hotel chain in the world to handle reservations for hotel stays, meetings and conferences with a self-designed Artificial Intelligence. The system has the traditional Dutch name ‘Michiel’ and ensures that Postillion employees have to spend as little time as possible behind the computer. With this radical change in services, reservations are handled considerably faster.
But another example is the voice controlled rooms. The newest establishment of the company, the brand new Postillion Hotel & Convention Centre Amsterdam is equipped with hotel rooms that are voice controlled: Various actions can be performed by voice. Among other things, the opening and closing of the curtains and the operation of the light and the television are voice-controlled.