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Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different. “Leisure at heart, business in mind” Our corporate slogan conveys our perfect harmony between heart and mind, between the exceptional hospitality we offer and the excellence and rigour of our management.

Meliá Hotels International, the leading hotel company in Spain, has just received its individual and voluntary assessment results after having sought to be assessed according to the same procedure applied for listed companies by the SAM Corporate Sustainability Assessment (CSA). Meliá Hotels International achieved the highest score in the global travel & tourism industry. For Gabriel Escarrer, Vice President and CEO of Meliá, “without a shadow of a doubt, this news is the greatest possible acknowledgement for our management model, in which making sustainability an intrinsic part of the business is one of our most important goals given the need for companies to generate a positive impact on society and the planet.”

Our warm and friendly treatment also marks the approach of our loyalty programme.

Belonging means feeling special. This is why our programme offers a world of exclusive benefits to our most loyal customers and fosters the feeling of belonging to something bigger, to a great family that is concerned with their wellbeing.

The feeling of belonging is the basis of our service culture: belonging starts here.

The task of generating this feeling of belonging falls on each of our employees: it is they who live and create this service culture at all times.

Mind or heart? Leisure or business? At Meliá Hotels International we seek a perfect union in everything we do. And that is the secret of our success.

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